Frequently Asked Questions

Yes. We have HICAPS terminals at each clinic, so if you have private health extras cover that includes podiatry you can claim on the spot and only pay the gap.

An EPC plan (also known as a Chronic Disease Management plan) entitles you to up to five Medicare-rebated allied health visits per calendar year. Bring the referral and your Medicare card to your appointment and we will process the rebate for you.

Yes — you will need a current D904 referral from your GP. Once we have that on file, all subsequent podiatry visits are bulk-billed directly to the Department of Veterans' Affairs.

Initial consultations are typically 45 minutes so we can complete a thorough assessment. Follow-up appointments are usually 30 minutes. We will let you know what to expect when you book.

Yes. We treat patients on approved Workers Compensation claims. Please bring your claim number, insurer details and case manager contact to your first appointment.

Please bring any relevant referrals, scans or imaging reports, your Medicare or DVA card, private health card, and the footwear you wear most often (including sports shoes if relevant).

Yes — while feet are our specialty, our podiatrists also assess and treat conditions of the ankle, calf, shin and knee, particularly where they relate to gait and lower-limb biomechanics.

Podiatrists can refer you for X-rays, ultrasounds and MRIs when clinically indicated. We work closely with local imaging centres and will explain results and next steps with you.